FAQ

I specialize in a wide range of cleaning services, including basic residential cleaning, deep cleaning, move-in/move-out cleaning, and vacant property cleaning. My services cover everything from dusting and vacuuming to spot cleaning and sanitization.

You can easily request a cleaning service by contacting me at (612) 986-7300 or sending an email to [email protected]. I prefer text messages versus voice-mail. Feel free to reach out with your specific requirements, and I'll be happy to assist you. 

Be sure to include which service and applicable add-ons you desire. Select three desired weekdays. Include your complete address including zip code and answer whether or not you have pets on the premises. 

I provide my cleaning services to all of the Twin cities in Minnesota up to 50 miles from zip code 55103

No, you don't need to worry about supplying cleaning materials. I charge a $10 service fee to all invoices and come fully equipped with all the necessary cleaning supplies and equipment to ensure a thorough and efficient cleaning process.

I always try to prioritize the safety of your family, including pets and children. I try to use eco-friendly and non-toxic cleaning products such as Mrs. Meyers, Dawn, Dr Bronners and Sprayway that are safe for your loved ones and the environment - but if the area requires harsh chemicals such as bleach or BKF for cleaning, they will be used. 

Pricing for my cleaning services is based on various factors, including the type of service, the size of the area to be cleaned, and any specific requirements you may have. I provide competitive and transparent pricing, and you can select your customized quote by selecting your add-ons. My customers can customize my services to their needs. If you have problem areas that require more than twenty minutes of scrubbing, your encouraged to be truthful about the soiled area to ensure proper cleaning supplies are available. 

I offer both one-time and recurring cleaning services, depending on your needs and preferences. Whether you need a single deep cleaning or regular maintenance, I'm here to accommodate your schedule. I recommend deep cleanings for first-time customers.

Yes, I provide additional cleaning services and add-ons to cater to your specific needs. Whether you require inside fridge cleaning, oven cleaning, cleaning dishes, trash removal or other specialized services, you can customize your cleaning package to meet your requirements. Just let me know what you need, and I'll make it happen!

If you need to cancel or reschedule a cleaning service, I kindly request that you provide at least 48 hours' notice to avoid a 35-dollar cancelation fee. This allows me to adjust my schedule accordingly. Your understanding and cooperation are greatly appreciated.

No, not if you want to include the kitchen and bathrooms. The rate will be based on the overall square footage. 

Yes, if you only want one level cleaned. Pictures may be required of new clients to receive the discount. 

No, you are not required to be home. All lock box or garage codes are required a minimum of 24 hours in advance to avoid automatic cancelation. 

All homes under 2,600 SQ FT typically take less than four hours to complete if there are no problem areas and minimal add-ons. 

Yes, after the initial deep cleaning your bi-weekly upkeep rate would be the same as the basic residential cleaning. Some things such as baseboards, ovens, hoods and knic nac are alternated between each weeks cleans. Pet fee's are waived with bi-weekly service.

Yes, within the state of Minnesota.

Disclaimers

  • I don't offer service to clients with Parking issues. Paid parking, limited guest parking spots and underground parking are prime example of parking issues.
  • If I can't gain access to the property within twenty minutes the $50 lock-out fee applies.
  • If you cancel within 48 hours of our scheduled appointment the last minute cancelation fee of $35 applies.
  • Being dishonest about square footage or billing details will result in cancelation or additional fee's being owed. 
  • I have the right to refuse service to anyone at any time.

Let's Make Cleanliness a Reality

Please include any pertinent information you think I should know. Do you have any soiled areas or would you like any add-ons? Also add your full address including zipcode within your request.

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